Emotional Intelligence (EQ) builds wellbeing and resilience for effective leadership and performance. Unlike IQ, EQ can be learned and expanded upon as leaders develop within an organization. Strong EQ skills lead to successful leaders, employees, and business growth with “good” profits and healthy bottom line.
In this class, participants will gain an understanding of EQ and its effect on business success. They will learn how to implement EQ skills to build stronger relationships with customers. In addition, they will understand how to best use EQ to improve personal and professional effectiveness.